Carlson Wagonlit Travel Agency
The Laboratory currently has a contract with Carlson Wagonlit Travel Company to provide reservation and ticketing services for official Laboratory travel. It is recommended that travelers purchase airline tickets from Carlson Wagonlit to obtain the following services:
- Negotiated airfare discounts with Virgin America, United, Delta and American Airline
- Direct billing of airline tickets
- Fly America Act guidance
- Car rental rates including insurance
- 24/7 customer support
- Tracking unused airline tickets
- Calculating allowable airfares
If it's your first time using Carlson Wagonlit Travel, please fill out a Traveler Profile, so that they can better serve you. Also, you must have a personal profile in Carlson Travel's computer reservation system before you will be able to start a reservation with Concur/Cliqbook. Please complete a Traveler Profile and email it directly to Carlson Travel, firstname.lastname@example.org.
CWT will block all emails addressed to them that contain full credit card numbers. Learn more >>
The Carlson Wagonlit call center is open Monday-Friday from 8:00 a.m. - 5:00 p.m. Pacific Time. An agent dedicated to LBNL can be reached during these hours. After hours calls are automatically routed to a separate call center for emergency assistance.
Concur provides the option of making reservations anywhere, anytime while still receiving the services listed above.